Saturday, 10 December 2016

Preventing and Managing Catastrophic Claims

Insurers and examiners administering workers’ compensation claims face many challenges with claims involving even minor, non-catastrophic injuries. The insurer must fulfill its duty to provide the necessary medical treatment to a claimant injured on a job site while simultaneously managing the rising costs of medical claims and ensuring a minor injury-related claim does not advance into a more catastrophic claim.

Medical claim costs have been steadily increasing over the last several years, according to Verisk Analytics. Many reasons factor in to these rising costs, including advances in medical technology and more complicated issues such as increasingly subjective diagnoses of additional, unrelated medical issues at the time of the workers’ comp incident. Verisk Analytics also highlights growing litigation occurrences and the increasingly complex responsibilities of an insurer’s examiner. As the workers’ comp claims industry becomes more complex, the frequency of claims involving minor injuries developing into more catastrophic injuries may grow if the proper precautions are not taken; these so-called ‘creeping catastrophic claims’ can and should be prevented with the proper claims administration.

The first step in preventing creeping catastrophic claims is to identify instances of these potential cases right away, according to Verisk Analytics. Some workers’ comp claims become unnecessarily complicated or even develop into catastrophic claims due to unwarranted or redundant medical action, overuse of opioid drugs and sometimes even fraud. Even after identifying the early signs of these potential creeping catastrophic claims, proper action must be taken to avoid increased costs and negative outcomes for claimants. Among other suggestions, Verisk Analytics recommends assembling a team and assigning experienced estimators to the claim. This can be difficult for an insurer to do when their examiners are already tasked with many other complex duties and may not have adequate training in areas of medical claims and the pharmaceutical industry or the durable medical equipment, prosthetic and orthotic and medical supply (DMEPOS) industry.

Contact more https://www.northwoodinc.com/preventing-managing-catastrophic-claims/

Friday, 18 November 2016

November is Family Caregiver Awareness Month

There have been over 43 million people who have cared for an adult or a child in 2015. These people are designated as “unpaid caregivers” to distinguish them from aides or other professionals who provide care as part of their jobs. Some of these individuals are family caregivers. Family caregivers can include a parent caring for a child, a child caring for an aging parent, or any other family member who provides care for another family member, such as a spouse caring for a spouse.

While this job is rewarding, there is a fair amount of stress that comes with it. Sometimes the stress comes from helping the individual coordinate their care, if the individual has an injury or illness that takes away their ability to assist with their care, or if the family caregiver is also working a full-time job while providing care. The stress can become overwhelming for the caregiver.

One of the biggest issues with family caregiving is caregiver burnout. When the individual providing care becomes so stressed and tired that they are unable to continue providing care, or they begin to suffer health problems as a result. It is imperative that while the individual is providing care for another, that they make sure they also take care of themselves.

Read More https://www.northwoodinc.com/awareness-month-feature-november

Tuesday, 9 August 2016

Did You Know Series — How Pharmacy Benefit Managers Reduce Costs

Approximately 265 million American have prescription benefits serviced by Pharmacy Benefit Managers (PBMs). The PBMs service these Americans through Medicare Part D, Managed Medicaid, and private/commercial insurance. The goal of the PBMs is to reduce the rising cost of prescription benefits while increasing the amount of access to prescription medications. This is a tall order to fill. Pharmacy Benefit Managers look to reduce costs by focusing primarily on six categories.

Increased Use of Generic Medicine

PBMs look to encourage the use of generic and preferred brands. Generics usually come at a significantly reduced cost vs. the price of brand name drugs. PBMs look to increase the awareness of the preferred drugs and generic options through consumer education and bringing these specific drugs to the attention of physicians who prescribe medications for their patients.

Discounts with Pharmacies

Plans are formulated where specific pharmacies offer to fill prescriptions at a reduced rate. This benefits the pharmacy because consumers will go to these stores to receive their prescriptions which in turn can increase the profits and foot traffic of the contracted pharmacies.

Getting Patients to Take Prescriptions Correctly

One increase in cost to prescription drugs comes from patients not taking their medication correctly. They can either take too much or not enough of the drug they were prescribed, and this can bring the need for additional care or a longer term use of  prescription medication.

Rebates from Drug Manufacturers

When a brand-name drug is the preferred drug, rebates can be offered so that the preferred drug is chosen more than the competition. This can be facilitated  by offering a reduced copay if that particular drug is chosen.

Increased Ways of Receiving Prescriptions

Instead of just offering prescriptions through a pharmacy, prescriptions can be made available through mail and specialty channels. This offers reduced costs to patients and can put more emphasis on preferred brands.

Handling of Specialty Medication

Medications for cancer and other complex ailments can cost thousands of dollars per dose. The proper storing and handling of this medication, along with increasing patient awareness and proper use can reduce mishandling and waste which can bring down the overall cost in the lifecycle of these medications.

Implementing these tools can save billions of dollars for consumers and commercial sponsors. The savings will vary depending upon how many of the tools are used and how well each tool is utilized. Northwood has a national pharmacy network of over 55,000 providers and is an expert in catastrophic claims. Northwood ensures insurance carriers and claimants have access to quality pharmacy service providers with discounted rates.

Sunday, 17 July 2016

Workers' Compensation - Pharmacy Benefit Management (PBM)

Northwood is committed to helping injured workers and workers’ compensation carriers with all their home health care needs.

With one call, Northwood can coordinate the home care needs of an injured worker whether the injury is minor or catastrophic.  Northwood has been a trusted partner bringing their clients superior results.  From savings to member satisfaction, Northwood is the industry leader.

Northwood Home Care Services

  • Durable Medical Equipment, Prosthetics, Orthotics and Medical Supplies
  • Pharmacy
  • Home Health Care
  • Home Modification
  • Transportation
  • Translation

Northwood Solutions

  • Convenient access to a nationwide network of credentialed providers
  • Provider Network Management
  • Utilization Management
  • Electronic Claims Processing and Claims Management
  • Customer Service Management
  • Discounted Fee Schedule
  • Pre-authorization Process
  • Centralized Call Center
  • Easy Referral Button – Online Referral Process – No Password Required
  • Walk-in and Home Delivery Services

Results

  • Significant Savings
  • Member Satisfaction
  • Claims Accuracy
  • Customized Reporting and Analysis
  • Pre-determination of Work Relatedness
Northwood is an expert in the home care products and services industry.  Whether you’re an injured worker, a workers’ compensation carrier, or a claims adjuster/case manager we are here to help. Give us a call at 1-800-447-9599 and we will show you how easy it is to provide high-quality home care products and services at competitive prices.

Thursday, 7 July 2016

Auto No Fault Pharmacy Benefit Management

Northwood has an extensive history of being an integral part of a number of health plans benefit administration for durable medical equipment, prosthetics, orthotics and medical supplies (DMEPOS).

Health plans, whether large, small or self-funded, have looked to Northwood to assist in the effective administration of their DMEPOS benefit to provide significant savings and member satisfaction. Pharmacy Benefit Management (PBM) programs have allowed health plans to achieve greater cost control in the area of pharmaceuticals.

Northwood has modeled its DMEPOS administration after the strengths of the PBM strategy.  Similar to what a PBM does for managing pharmacy benefits, Northwood does for the management of DMEPOS benefits.  Our Durable Medical Equipment Benefits Management (DBM) model creates a transparent program that enhances the value of DMEPOS benefits, while reducing overall costs and improving patient care.

Northwood offers health plans tailor-made solutions to best address their organization’s specific DMEPOS management, payment processing and cost containment goals.  Some of our solutions include:
Provider Network Management
  • Over 5,800 U.S. and Puerto Rico Provider Locations
  • Accredited, Credentialed and Contracted
  • Independent and Hospital-based Local Providers
  • Extensive Retail Access
  • Volume Pricing Discounts
  • Negotiated Fee Schedule
Utilization Management
  • Pre-authorization
  • Rent-to-purchase, Capped Rentals
  • Appropriate Equipment/Supplies for Medical Need
  • Appropriate Quantities, Duration and Features
  • Reduce Not-Otherwise-Classified Charges
Member Service Management
  • Dedicated Toll-free Call Center Access; 24/7
  • Local and National Networks
  • Member Satisfaction Monitoring and Reporting
  • Language Interpreter Services
Claims Management
  • Paperless Claims Adjudication
  • Electronic Payments
  • Medicare Administration Experts
  • EOB Statements
  • HIPAA Compliant
Northwood’s DBM Results 
  • Significant Savings on DMEPOS Expenditures
  • Increased Member Satisfaction
  • Claims Accuracy
  • Comprehensive Reporting and Analysis
Northwood’s team of DMEPOS benefits management experts are ready to employ their ‘highly-managed, high-touch’ DBM delivery model to meet your goals in today’s healthcare marketplace. We encourage you to contact us at 1-877-684-9276 or by e-mail at info@northwoodinc.com for a personal consultation and presentation.

Workers Comp Pharmacy Benefit Management

Northwood has an extensive history of being an integral part of a number of health plans benefit administration for durable medical equipment, prosthetics, orthotics and medical supplies (DMEPOS).

Health plans, whether large, small or self-funded, have looked to Northwood to assist in the effective administration of their DMEPOS benefit to provide significant savings and member satisfaction. Pharmacy Benefit Management (PBM) programs have allowed health plans to achieve greater cost control in the area of pharmaceuticals.

Northwood has modeled its DMEPOS administration after the strengths of the PBM strategy. Similar to what a PBM does for managing pharmacy benefits, Northwood does for the management of DMEPOS benefits. Our Durable Medical Equipment Benefit Management (DBM) model creates a transparent program that enhances the value of DMEPOS benefits, while reducing overall costs and improving patient care.
Northwood offers health plans tailor-made solutions to best address their organization’s specific DMEPOS management, payment processing and cost containment goals. Some of our solutions include:


Provider Network Management
  • Over 5,800 U.S. and Puerto Rico Provider Locations
  • Accredited, Credentialed and Contracted
  • Independent and Hospital-based Local Providers
  • Extensive Retail Access
  • Volume Pricing Discounts
  • Negotiated Fee Schedule
Utilization Management
  • Pre-authorization
  • Rent-to-purchase, Capped Rentals
  • Appropriate Equipment/Supplies for Medical Need
  • Appropriate Quantities, Duration and Features
  • Reduce Not-Otherwise-Classified Charges
Member Service Management
  • Dedicated Toll-free Call Center Access; 24/7
  • Local and National Networks
  • Member Satisfaction Monitoring and Reporting
  • Language Interpreter Services
Claims Management
  • Paperless Claims Adjudication
  • Electronic Payments
  • Medicare Administration Experts
  • EOB Statements
  • HIPAA Compliant
Northwood’s DBM Results 
  • Significant Savings on DMEPOS Expenditures
  • Increased Member Satisfaction
  • Claims Accuracy
  • Comprehensive Reporting and Analysis
Northwood’s team of DMEPOS benefits management experts are ready to employ their ‘highly-managed, high-touch’ DBM delivery model to assist your health plan meet its goals in today’s healthcare marketplace.  We encourage you to contact us at 1-800-447-9599 or by e-mail at info@northwoodinc.com for a personal consultation and presentation.